Customer Spotlight
How Kingfisher Boosted Collaboration, Visibility, and Procurement Performance with SpendHQ
Industry
Retail
Website
Overview & Benefits
Timothée Houdart, Data & Performance Manager at Kingfisher, shares how SpendHQ became a single source of truth for data, strategic initiatives and resource allocation. Kingfisher gained greater flexibility, stronger supplier relationships, and enhanced partnership with Finance.
Key Takeaway
Kingfisher uses SpendHQ as the central platform for performance management, giving procurement, finance, and business stakeholders a shared view of priorities, progress, and value.
Challenge
The procurement team needed a better way to track performance, allocate resources, collaborate across functions, and demonstrate procurement’s impact on the business.
Benefits
Improved visibility, stronger cross-functional collaboration, and a centralized platform for managing procurement performance, suppliers, and contracts.
Timothée Houdart, Data & Performance Manager at Kingfisher
“SpendHQ gives legitimacy to the procurement function by validating the value procurement delivers,” said to Thimotée Houdard, Data & Performance Manager at Kingfisher. “It provides a track record of everything we’re doing.”
For Kingfisher, procurement success depends on more than delivering savings. It requires transparency, collaboration, and the ability to clearly demonstrate business value. Recognizing this need early, the team implemented SpendHQ to create a more connected and accountable way of managing procurement performance.
Today, SpendHQ serves as the central hub for tracking procurement initiatives, supplier information, contracts, and resource allocation. By giving buyers, finance, and business stakeholders access to the same information, the platform has strengthened collaboration while providing greater visibility into procurement’s contribution across the organization.
Beyond the platform itself, Kingfisher values SpendHQ’s collaborative approach to customer success. The team works closely with SpendHQ to explore new capabilities, share ideas, and continuously improve how procurement operates.
Timothée Houdart, Data & Performance Manager at Kingfisher
“One of the great things about SpendHQ is that it isn’t just built for buyers. It also gives finance and other stakeholders visibility into what procurement is doing,” Houdard said. “The SpendHQ team is incredibly customer-centric. We always have someone to collaborate with as we continue to evolve our use cases.”
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