AI can help procurement teams move faster, uncover better insights, and deliver greater value. But an agent that works in a pilot is not necessarily one you can trust with enterprise procurement decisions.
When deciding whether to build an AI agent internally, the real question isn’t, “Can we build an agent?”
It’s: Can we maintain an agent that is reliable, governed, accurate, and procurement-ready?
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SpendHQ partnered with The Hackett Group® to explore the build-versus-buy decision and what it takes to turn AI ambition into measurable procurement outcomes.
View the InfographicThe cost of standing still is real
Procurement teams still relying on manual, fragmented ways of working are limited in both the value they can create and the resources required to create it.
According to The Hackett Group’s® AI World Class procurement benchmark modeling, organizations that redesign source-to-pay around AI can generate up to:
- 3.7X greater procurement ROI
- 200% greater savings impact
- 55% greater capacity for supplier strategy and decision-making
Build an agent or buy a path to value?
A generic AI agent may be quick to create. A procurement-ready agent requires far more: trusted spend intelligence, deep category and supplier context, enterprise-grade controls, and ongoing maintenance as data, processes, and business needs evolve.
That’s where purpose-built AI Agents make the difference.
SpendHQ AI Agents are designed specifically for procurement teams, and bring intelligence, governance, and domain expertise together so organizations can move from experimentation to meaningful results faster.
A fast, reliable path to procurement AI value
Here’s what Abigail Ommen from The Hackett Group® Solution Intelligence says about SpendHQ’s purpose-built AI Agents:
“The market is rapidly learning that deploying an AI agent is not the same as deploying one successfully. SpendHQ gives procurement a fast, reliable path to agentic value by bringing trusted intelligence, enterprise controls, and deep domain expertise together.”
Get the infographic: Build vs. Buy AI for Procurement
Download the infographic from SpendHQ and The Hackett Group® for a clear look at what it takes to build, buy, and scale AI Agents for procurement – and the key considerations to weigh as you plan your approach.
Download the Infographic